Antlered Wander Terms & Conditions
Welcome to Antlered Wander. These Terms and Conditions govern your use of our website, located at our online platform, and all services provided by Antlered Wander, including tours, custom itineraries, bookings, and travel packages. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.
1. Services Offered
Antlered Wander provides a comprehensive range of travel services including, but not limited to:
- Guided tours
- Custom travel itinerary planning
- Flight and accommodation booking
- Adventure travel packages
- Cruise bookings
- Eco-tourism experiences
- Corporate travel management
- Group travel planning
The specific terms relating to individual bookings or packages will be provided at the time of reservation and will form part of your agreement with Antlered Wander.
2. Booking and Payments
All bookings are subject to availability and confirmation. A deposit may be required to secure your booking, with the full balance typically due prior to departure or service commencement. Payment terms, including deposit amounts and due dates, will be clearly communicated during the booking process. Failure to make timely payments may result in the cancellation of your booking.
Prices are quoted in Canadian Dollars (CAD) unless otherwise specified. We reserve the right to adjust prices due to currency fluctuations, government taxes, or other cost increases beyond our control.
3. Cancellations and Refunds
Cancellation policies vary depending on the type of service, supplier, and time of cancellation. Specific cancellation terms will be detailed at the time of booking. Generally, cancellations made closer to the departure date may incur higher penalties or result in no refund. We highly recommend purchasing travel insurance to protect against unforeseen circumstances leading to cancellation.
Refunds, if applicable, will be processed according to the original payment method and may be subject to administrative fees.
4. Travel Insurance
Antlered Wander strongly recommends that all travelers purchase comprehensive travel insurance at the time of booking. Travel insurance can cover unforeseen circumstances such as trip cancellation, interruption, medical emergencies, baggage loss, and other travel-related issues.
5. Traveller Responsibilities
It is the traveler's responsibility to ensure they hold a valid passport, visas, and any other entry requirements for their destination. Travelers are also responsible for obtaining recommended vaccinations and adhering to health advisories. You agree to act responsibly and respectfully towards local cultures, environments, and fellow travelers while on our tours or using our services.
Antlered Wander reserves the right to refuse service or remove any traveler who, in its sole discretion, is disruptive, poses a threat to others, or violates local laws and customs.
6. Limitation of Liability
Antlered Wander acts as an agent for various third-party service providers (e.g., airlines, hotels, tour operators). We exercise due diligence in selecting reputable suppliers, but we are not responsible for their acts, omissions, or failures. Antlered Wander shall not be liable for any loss, damage, injury, delay, or inconvenience caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, natural disasters, epidemics, or government regulations.
In no event shall Antlered Wander be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services.
7. Website Use and Intellectual Property
All content on our online platform, including text, graphics, logos, images, and software, is the property of Antlered Wander or its content suppliers and protected by Canadian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
Your use of our site is for personal, non-commercial purposes only.
8. Privacy Policy
Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, describes how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.
9. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law principles. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Banff, Alberta, Canada.
10. Amendments to Terms
Antlered Wander reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to our site. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions or our services, please contact us at:
Antlered Wander
789 Birchwood Drive, Suite 300,
Banff, Alberta, T1L 1K2
Canada